Terms & Conditions
By accessing this website and purchasing from The Collective, you agree to the following Terms & Conditions.
1. Age Requirement
This website is intended for individuals who are 18 years of age or older.
By using this site, you confirm that you meet this requirement.
2. Research Use Only
All products sold by The Collective are supplied strictly for research, laboratory, or analytical purposes only.
Products are not intended for human consumption, therapeutic use, or veterinary use.
3. No Medical Advice
The Collective does not provide medical advice, dosing instructions, or usage guidance.
Any information provided on this website is for general informational purposes only and should not be interpreted as medical or professional advice.
4. Customer Responsibility
By purchasing from this website, you agree that:
- You are qualified to handle laboratory materials
- You understand the nature of the products
- You will use the products in compliance with all applicable laws and regulations
5. Limitation of Liability
To the fullest extent permitted by law, The Collective shall not be held liable for any damages, loss, or misuse arising from the purchase or use of products.
All products are sold on the condition that they are used strictly for their intended research purposes.
6. Regulatory Disclaimer
Products sold on this website have not been evaluated by the Therapeutic Goods Administration (TGA) or any regulatory authority.
They are not intended to diagnose, treat, cure, or prevent any disease.
7. Orders & Acceptance
All orders are subject to acceptance and availability.
The Collective reserves the right to refuse, cancel, or limit any order at its discretion.
8. Pricing
All prices are listed in AUD and are subject to change without notice.
9. Shipping
All orders are dispatched via Express Post through Australia Post.
Delivery timeframes are estimates only and may vary depending on location and external factors.
Tracking details will be provided once your order has been dispatched.
10. Returns & Refunds
Due to the nature of the products, all sales are final.
If your order arrives damaged or incorrect, you must notify us within 24 hours of delivery.
11. Product Handling & Storage
Products must be stored and handled appropriately in accordance with standard laboratory practices.
The Collective accepts no responsibility for improper handling or storage after delivery.
12. Intellectual Property
All content on this website, including branding, logos, text, and images, remains the property of The Collective and may not be used or reproduced without permission.
13. Changes to Terms
The Collective reserves the right to update or modify these Terms & Conditions at any time without prior notice.