Privacy Policy
The Collective is committed to protecting your privacy and handling your personal information in accordance with applicable Australian privacy laws.
1. Information We Collect
We may collect the following information:
- Name
- Email address
- Shipping and billing address
- Contact details
- Order history
2. How We Use Your Information
Your information is used to:
- Process and fulfil orders
- Provide customer support
- Communicate order updates
- Improve our website and services
3. Payment Information
We do not store payment details. Payments are processed securely through third-party payment providers.
4. Sharing of Information
We do not sell or rent your personal information.
Information may be shared with trusted third parties only where necessary to:
- Process payments
- Deliver orders
- Comply with legal obligations
5. Data Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
6. Cookies
Our website may use cookies to enhance user experience and improve site functionality.
7. Access & Corrections
You may request access to or correction of your personal information at any time by contacting us.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.